We are looking for an experienced Spare Parts Sales Executive in Kuwait with 3–5 years of GCC experience and strong knowledge of automotive parts and catalogs. The role involves retail counter sales, market visits, and customer relationship management in a target-driven environment.
Key Responsibilities
• Assess the parts needs of the customer thereby giving the customer a complete solution.
• Determine the correct part number & create Sales Orders & complete the sales.
• Ability to work with several customers at one time while maintaining customer satisfaction.
• Handle customer queries over phone, transacts quickly & efficiently.
• Works in a sales target-based environment & strives to achieve the assigned target.
• Understand & resolve customer complaints and queries.
• Consultative and proactive selling of parts, lubricants & batteries.
• Cross selling & upselling of spare parts & accessories. Visiting the market daily.
• Knowledge about Japanese/Korean & American make passenger car parts is required.
Desired Requirements, Qualification and Experience:
· Must possess strong MS Office experience and advanced Excel.
· Bachelor’s degree in marketing, business or similar.
· Strong analytical and critical thinking skills.
· Excellent customer service and leadership skills.
· Strong networking abilities.
· Ability to diagnose problems and find solutions.
· Strong degree of diplomacy and the ability to work with a range of different people.
· Ability to remain professional.
· Willingness to work overtime when required
· Self-starter that works independently, takes responsibility, “owns the job”.
· Results focused and action oriented.
· Proven ability to react to unusual competitive requests in a professional manner to maintain customer satisfaction.
· Detail oriented and strong organizational skills.
· Pro-active in anticipating problems and recommending appropriate course of action.
· Ability to learn procedures quickly and maintain them with a high degree of efficiency.
· Excellent interpersonal and communication skills, a cooperative attitude, and the ability to hold matters in confidence.
· Previous relevant experience required including experience with large retailers.
· Minimum of 2 years of experience with retailer systems.
· Knowledge of supply chain processes would be an asset.
· Proven understanding of forecasting systems and processes.
Arabic is must
Location: Kuwait
Visa type: Transferable Visa # 18
Valid driver’s license.
Interested candidates ,kindly send us the below listed documents for our review:
· Updated CV
· Work Permit/Idn Amal – Mandatory
· Company Authorized Signatory /Etimad Tokiya – Mandatory
· Passport
· Civil ID
· Educational Certificates/Attested Degree Transcripts
· Work Experience Certificates
to the below emails, with the appropriate job position in the Subject: careers@almailemgroup.com
WhatsApp number: +965 98010414