TERMS AND CONDITIONS OF WARRANTY
Mandatory: Warranty Claims will only be processed against submission of the original invoice.
A copy will not be accepted.
TIRE
- Warranty period from the date of the invoice is as follows:
- Tire : 1 year
- Tire Vibration : 10 Days
- Tire Flat Spot :10 Days
- Tires are warranted against manufacturing defects only, and settlement will be pro-rata based on remaining tread depth.
- The warranty does not cover tires under the following condition:
- Damages due to road hazards causing cuts/bulges on tire sidewall.
- Repaired / Punctured tires or use of puncture sealants.
- Sidewall damaged / tread peeling due to running flat after a puncture.
- Irregular wear caused due to increase or decrease in air pressure, mechanical irregularity of vehicle & misalignment of wheels.
- Flat spots due to long parking / hard braking.
- Used in racing, drifting and any other service abuses.
- Damage caused by touching vehicle hardware.
- Tire mounted on non- genuine rim.
- Warranty does not cover any consequential damages or losses to the vehicle, damages caused to third-party property, loss of time or income or any other additional losses due to tire defect. The maximum amount of warranty claim will not exceed the net price at which the tire was invoiced.
- Customers are kindly requested to collect their old tires at the time of change. AlMailem Group is not responsible for storing the replaced tires, which will be destroyed immediately, based on Ministerial Resolution No. 117 of 2013 and its subsequent amendments No. 216 of 2014.
- Invoice paid with acceptance of the terms and conditions are binding on the customer.
- AlMailem Group of Companies decision to accept the tire claim shall be final.
