Contact Us : +965 -24960800

TIRES FAQs

You can take many steps to ensure that your tires last longer :

Check your tire pressure regularly (at least monthly). Ensure that your spare is also properly inflated.

Inspect your tires periodically for uneven tread wear, cuts, cracks, bulges, foreign objects, or other wear or damage.

Have your tires rotated and the balance checked around every 10,000 kms (Check your vehicle owner’s manual for specifics).

Observe proper driving habits – no overspeeding and avoid sudden brakes & jerks.

Keep your vehicle in good condition (especially suspension & alignment).

One of the most important aspects of caring for tires is Optimum Inflation Pressure. Proper inflation pressure keeps an even ground pressure of the tire tread, prevents uneven wear and stabilizes internal heat levels. In fact, the right inflation pressure delivers maximum performance not only in terms of safe driving & riding comfort, but also monetary savings.

Underinflation can be quite detrimental to tire life. It not only increases tire wear, but also creates excessive heat and makes the sidewalls vulnerable to premature failure.

Higher inflated tires lead to a harsher and uncomfortable ride. Moreover, the tire can be damaged quite easily, thus lowering safety standards.

The optimum inflation pressure is indicated on vehicle placard or given in the vehicle owner’s manual.

Yes, you should regularly inspect your tires. Check tires for uneven wear, scrapes, bulges, separations, cuts, snags and other damages from road hazards. A word of caution – damage from impact can occur to the inner part of the tire without being visible from outside. If you have any doubt that your tire may have been damaged from hitting a pothole, curb or debris on the road, have the tires removed from wheels and inspected for damage by a qualified person.

Also, please note that for radial tires especially the low profile ones, it is not possible to correctly judge visually whether the tire pressure is okay or not. Therefore, it is advisable to have the inflation level checked periodically at a garage or service station.

The tires should be replaced when the tread is down to 2/32” or earlier. If you are not sure, then it is better to consult your mechanic or service-advisor. Tire is a very important safety item and the only contact between the vehicle and the road. If tire treads are worn out, the vehicle would not only have a poor road grip and inadequate response to adverse road & weather conditions, but also would be more susceptible to road hazards.

Tire balancing compensates for the weight of the tire and wheel assembly after the tire is mounted. A wheel is out of balance when one area is heavier or lighter than the rest. Unbalanced tires cause road vibration, which can lead to driver fatigue, premature tire wear and unnecessary stress to your vehicle’s suspension. While balancing a mounted tire, correction weights are added to counterbalance the heavier areas, so that weight is uniformly distributed all over.

Most punctures, nail holes or cuts up to ¼ inch can be repaired, if the damage is confined to tread.

Never repair any sidewall puncture or cut.

Never repair any tread puncture deeper than ¼ inch.

Do not repair tires which are old or worn out below 2/32”.

If a tire has been repaired once for puncture, and second time a puncture/cut happens, then do not get the tire repaired again. Just replace it.

Tires are warranted for One year from the date of invoice against manufacturing defects. For any issues related to warranty, please contact our Technical Center in Shuwaikh Head Office shop. Remember to take the original invoice with you for any warranty claim. Further, please note that for warranty claim to be accepted, the tires should be mounted on the same vehicle as mentioned in the invoice.

Warranty does not cover defects that are not caused by manufacturing processes. Defects not covered under the warranty claims include but are not limited to flat spots, punctures, damage/misuse of tires due to driving incorrectly, internal damages, rubbing against pavements, under or over pressure of tires or due to driving at high speeds.

Under warranty, tire will be replaced by same tire as the defective tire or other suitable tire as per AlMailem Co’s discretion. In accordance with international norms, customer will only be credited for remaining tread life of defective tire – the balance amount should be paid by the customer.

The maximum amount of warranty claim will not exceed the net price at which the tire was invoiced. Further, please note that warranty does not cover any consequential damage or losses to the vehicle, loss of time or income or any other additional loss due to tire defect.